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In Store Pickups FAQs

* Navigate to the product page you wish you purchase

* Pickup availability for the product is displayed on the page.

* Add the product to cart and proceed to check out page

* At the check out page choose "Pickup" as the delivery option and complete the purchase.

You'll be notified by email/text when your order is ready for pickup.

You can collect your online order at our Sydney CBD retail store for free!

Store address:

Shop 6/743-755 George St (Capitol Terrace ground floor) Haymarket NSW 2000

Orders will be ready for pick-up usually within 4 hrs during our business hours. You'll be notified when your order is ready for pickup. Please show your valid photo id and your confirmation email/text at the store.

Your order will remain available for pickup for a maximum of 7 days from the time you receive the pickup notification. Please contact us (reply to order email or fill-in contact us form) if you cannot pickup before that time otherwise we will have to cancel the order and charge 5% administration fee (minimum $2).

Please bring your valid photo id and your confirmation email at the store.

Please let us know your questions / concerns by replying to order email or by filling in the contact us form on the website. We will try to respond to it as quick as possible and arrange for a return or replacement at store if required.

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