Privacy policy

Last updated: 7 October 2026

Aussie Gadgets (ABN 59 589 391 865) operates this website and online store. We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.

This Privacy Policy explains what information we may collect, how we use and disclose it, and the choices available to you when you browse our website, make a purchase, contact us or otherwise use our services.

Personal Information We Collect

Depending on how you interact with Aussie Gadgets, we may collect or process information including:

  • Contact details: Your name, billing address, shipping address, phone number and email address.
  • Order and transaction information: Products viewed or purchased, order history, returns, cancellations and payment confirmations.
  • Account information: Information associated with your customer account, preferences and settings where applicable.
  • Communications: Information you provide when contacting us by email, phone, contact form or chat.
  • Device and usage information: IP address, browser, device information, website activity and similar information collected through cookies and related technologies.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us or provide information through our website.
  • Automatically when you browse or use our website, including through cookies and similar technologies.
  • From service providers and technology partners that help us operate our store and provide our services.

How We Use Your Personal Information

We may use personal information to:

  • Process payments and fulfil orders.
  • Arrange shipping, delivery, returns and refunds.
  • Provide customer service and respond to enquiries.
  • Maintain customer accounts and order records.
  • Detect and prevent fraud, misuse or security issues.
  • Improve our website, products and customer experience.
  • Send marketing communications where you have opted in or where permitted by law.
  • Meet legal, accounting, tax and regulatory requirements.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate Aussie Gadgets and provide your order or services. This may include:

  • Shopify: Our ecommerce platform and website provider.
  • Payment providers: To securely process payments and transactions.
  • Suppliers, fulfilment and delivery partners: Where required to prepare, dispatch and deliver your order.
  • Customer support and technology providers: Including services used for email, chat, hosting and store functionality.
  • Analytics and marketing providers: Such as tools used to understand website traffic, measure performance and deliver relevant advertising.
  • Government, regulatory or law enforcement authorities: Where disclosure is required or permitted by law.

We do not sell customer contact details to third parties.

Shopify

Our online store is powered by Shopify. Shopify processes certain personal information when you access or use our store in order to provide ecommerce, security and related services.

You can learn more about Shopify's handling of personal information through the Shopify Consumer Privacy Policy.

Cookies and Analytics

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use the store, measure website performance and support advertising and marketing activities.

You can manage cookies through your browser settings and, where available, through the privacy or cookie controls provided on our website. Disabling some cookies may affect certain website features.

Cross-Border Processing

Some of the technology and service providers we use may store or process information outside Australia. Where personal information is handled overseas, we take reasonable steps to use reputable service providers and protect information in accordance with applicable privacy requirements.

Security and Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and tax records, resolving disputes, preventing fraud and meeting legal or regulatory obligations.

Your Rights and Choices

Subject to applicable law, you may contact us to:

  • Access: Request access to personal information we hold about you.
  • Correction: Ask us to correct inaccurate or outdated personal information.
  • Deletion: Request deletion of personal information where applicable, subject to legal and business record-keeping requirements.
  • Marketing preferences: Opt out of promotional communications at any time.
  • Cookie preferences: Manage applicable tracking and cookie preferences using available website or browser controls.

Third-Party Websites

Our website may contain links to websites operated by third parties. Their privacy practices are governed by their own policies, and Aussie Gadgets is not responsible for the privacy practices or content of third-party websites.

Complaints

If you have a concern about how we handle your personal information, please contact us so we can investigate and respond. If you are not satisfied with our response, you may also have the right to contact the relevant Australian privacy authority or other applicable regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements or privacy practices. The latest version will be published on this website with an updated date.

Contact

For privacy-related questions, requests or complaints, please contact:

Aussie Gadgets
ABN 59 589 391 865
Email: hello@aussiegadgets.com.au
Postal Address: Suite 50, 68–70 Saywell Road, Macquarie Fields NSW 2564, Australia